1. How does the exchange program work
  2. How do I ship my parts to High Lustre
  3. How long will High Lustre take to process my parts
  4. How do I pay for my order
  5. What kind of warranty does High Lustre provide
  6. What about Dealer inquires
  7. Our Process - Strip, Polish, Copper, Nickel, Chrome and Triple Plated

  1. How does the exchange program work Return to Top
    We have every part for all the models Harley Davidson makes including the new V-Rod, already Chrome Plated. In order to get the exchange price you must do an over the counter on the spot trade. We take your raw part and exchange it for a chrome O.E.M. Harley part. NO after-market part can be exchanged. If you have after-market parts that you need chrome plated, we will process these parts on site polishing and plating them for you.
  2. How do I ship my parts to High Lustre Return to Top
    Just take the parts off your Motorcycle or Hot Rod and put them in a cardboard box. Take the box to any post office, UPS or FEDEX outlet. Be sure to affix our street address to the outside of the box. Our Address is: 2466 American Ave. Hayward, CA 94545. Please remember to put a list of the parts in the box with your name, address and phone number. Please disassemble all parts as much as possible. If you send your oil tank, please wash out any remaining oil in the tank with some gas or solvent. Year 99 and older Fat Boy wheels have removable bearings. Keep your bearings and clean as much of the grease out of the wheel as possible. On the year 2000 and newer bikes we are equipped to press the bearings out for you.
  3. How long will High Lustre take to process my parts Return to Top
    Once we receive your parts for exchange we will process your order usually within 2 days depending on how busy we are at the time.
  4. How do I pay for my order Return to Top
    Once we open your box we will then inventory your parts. Next we will call you with the total amount required. We will ask you for a credit card number. We accept VISA and MASTER CARD and yes you can send us a check or money order.
  5. What kind of warranty does High Lustre provide Return to Top
    We provide a 1 Year Warranty from the date of your invoice. Proof of purchase is required for a warranty consideration
  6. What about Dealer inquires Return to Top
    We welcome all motorcycle dealers. We need a business card with your signature on the back, A copy of your Federal Tax ID number, A copy of your Business License. That's it ! You can send these items with your first order.
  7. Process Strip, Polish, Copper, Nickel, Chrome and Triple Plated Return to Top
    All of our parts are at least triple plated and in some cases parts get 4 coats of plating. Polishing is an important part of Chroming. We have an excellant polishing department.